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7:00 AM
Event Registration Opens
11:44 AM
Closed Door Health System C-Suite Leadership Breakfast
8:00 AM
Welcome from Information Management Network

Megan Antonelli

Vice President, HealthIMPACT Events
8:05 AM
Welcome from Conference Chair - Actionable Intelligence for Busy Health System Executives

Shahid Shah

Chief Executive Officer, Netspective Communications Founder
11:44 AM
Reckoning with the Challenges of Meaningful Use Stage 2
Hospitals that were quick to attest for Stage One MU continue to struggle with Stage Two. The Transition of Care and Patient Engagement requirements continue to be a stumbling block. Innovative health systems and physician practices are taking the lead to implement measures that satisfy both. In this session, you’ll hear from IT leaders from some of the most wired health systems about how they have implemented programs and systems with measurable positive results.
  • Putting in systems to ensure effective transition of care
  • Technologies that make health information available to your patients and their families and involve them in healthcare decision-making that promote self-management
  • Doing more than just providing information, getting patients to use the tools they need to help manage their medical conditions and practice healthy behaviors
  • Encouraging and expanding patient participation particularly among those less likely to have access to or to embrace technology

Shahid Shah

Chief Executive Officer, Netspective Communications Founder

Bradley Howard, MD

Chief Medical Information Officer
Presence Health

Maggie Ratliff

Vice President/Chief Information Officer
Sarah Bush Lincoln Health Center
11:44 AM
Innovation Spotlight - Using Mobile Applications to Align Caregiver Behavior to Enterprise Initiatives While Improving Patient Satisfaction and Outcomes

Peter Longo

SVP, Chief Revenue Officer
PatientSafe Solutions
9:00 AM
Keynote Presentation: C-Suite Viewpoint - Cutting through the Health IT Hype Cycle - The Top Five Things That Matter When You are Running a Health System
Dr. Ram Raju is the President and Chief Executive Officer of the New York City Health and Hospitals Corporation (HHC), the largest municipal healthcare system in the nation. Dr. Raju was appointed by New York City Mayor Bill de Blasio in January 2014 to lead the 37,000 employees of this $6.7 billion corporation. Prior to accepting the role of President and CEO at HHC, Dr. Raju was the Chief Executive Officer for the Cook County Health & Hospitals System (CCHHS) in Chicago, Illinois, and the third largest public health system in the country. During his tenure there, Dr. Raju turned the financial status of the system around, improving the cash flow by over 100 million dollars. His proposed healthcare delivery model fetched the much coveted 1115 Waiver to the Social Security Act, enabling the creation of CountyCare, an Illinois Medicaid program to provide coverage for low-income adults in Cook County, and leading to health coverage for more than 82,000 Cook County residents.  In this session, Dr. Raju will pull on his years of experience to dispel the IT myths healthcare leadership face throughout their organizations.

Ramanathan Raju

President & Chief Executive Officer
New York City Health and Hospitals Corporation
11:44 AM
The Concept and Impact of Accountable Care Shared Savings
The resurgence of narrow networks and the concepts of value-based purchasing and bundled payments are driving a variety of behaviors on the part of physicians, hospitals and payors, including the Centers for Medicare & Medicaid Services (CMS). This session will discuss and provide perspectives on these emerging trends in accountable care. It will also share the expected outcomes of how these initiatives will impact the future of healthcare as we know it today.

Steven Tolle

Chief Strategy Officer
Merge Healthcare
11:44 AM
Doing More with Less – Clinical and Financial Integration Required to Deliver True Population Based Health Management for a Value-Based Reimbursement Environment
The shift to value-based reimbursement puts providers under enormous pressure to improve the quality and efficiency of health care delivery. As providers determine how they will participate, either as an ACO or otherwise, there is no question that the IT department is being looked to as a key player in delivering the required efficiency and tools for collaboration. Increasingly there is a demand for technologies that improve interoperability, care coordination, and more. In this session, experts discuss:
  • Hedging your infrastructure bets on migration to value-based care triple aim includes better outcomes, better patient experience and lower cost
  • The Value Chain of Value Based Care framework for considering business drivers and associated technology enablers
  • Achieving true population health management by managing and linking the tools for improved service management

Alan Gilbert

Chief Growth Officer
TEAM of Care Solutions

Dan Kinsella

EVP and Chief Information Officer
Cadence Health

Krishna Ramachandran

Chief Information and Transformation Officer
DuPage Medical Group
11:44 AM
Networking Break
11:44 AM
C-Suite Viewpoint – Connecting the Data, the People, and the Patient
Join us for an in-depth interview with Dr. Daniel Martich the top CMIO of one the nation's leading health systems. A critical care physician and cardiothoracic intensive care specialist, Dr. Martich joined UPMC in 1992 and soon started the critical care information system department to bring important data to the bedside. Dr. Martich is the clinical leader of UPMCs interoperability project, which enables the seamless sharing of comprehensive patient information from disparate inpatient and outpatient systems. Under his direction, the interoperability team won a 2009 Association of Medical Directors of Information Systems (AMDIS) award. In this session, you'll hear how UPMC is taking the charge on connecting clinician and patients and sharing information across the network with a vision for better patient care.

Julia Strandberg

Vice President, Global Marketing

Daniel Martich

Chief Medical Information Officer, Associate Chief Medical Officer
University of Pittsburgh Medical Center (UPMC)
1:10 PM
How a Connected Health Network and Data-Driven Solutions will Enable Broad Health Information Exchange
Now more than ever, providers find themselves in the midst of a massive care delivery transition driven by the ACA and broader efforts - ACOs, patient centered medical homes and a focus on value over volume aimed at helping doctors improve quality and reduce costs. All of these efforts are based on the assumption that physicians can share their patients' health records seamlessly and in real-time. The problem: EHR systems were never designed to share data, especially with other EHR systems. How are providers utilizing integrated network solutions and analytics to overcome this challenge?

In this session, well discuss:
  • How CIOs are using data-driven solutions for improved outcomes and increased efficiency
  • Learning to network: Why a connected health information network is the key to unlocking the future of care delivery
  • Expanding the care continuum through information exchange: Real-time data in action
  • Beyond Stage 2: How data exchange and analytics are being used to meet MU requirements and provide a vehicle for improved population health management

Mary Martin

Senior Vice President Health Systems
11:44 AM
C-Suite Viewpoint - Interoperability and Coordination of Care across Multiple Providers – Realizing the Value of Health Information Exchange

Rahul Zutshi

Director, Business & Client Development

Joel Vengco

Vice President and Chief Information Officer, Information & Technology
Baystate Health

Erica Galvez

Interoperability Portfolio Manager
U.S. Department of Health and Human Services
12:10 PM
IMPACT Topic Tables - Discussion tables on topics selected by our participants including:
  • Building a Best of the Best BI Analytics Team
  • Securing Personal Health Information in the Cloud
  • Doing More with Less The CIOs Leadership Challenge
  • Managing a Successful Organization Wide BYOD Program
  • Getting What you Need, When You Need it from your Vendor Partners
1:10 PM
Working With Tech Providers to Build and Implement Technology That Works for Your Physicians, Nurses, and Patients
Physicians are not technophobes. They just don't like change that disrupts their already demanding day. Clinicians who spend their day moving from patient to patient, to hospital, to office and back again are embracing some technologies but not others. A recent Rand Study on Physicians professional satisfaction found that while physicians see the value in the implementation of EHRs, the current state of EHR technology significantly worsened professional satisfaction in multiple ways from interference with face to face patient care, less fulfilling work content, and the inability to exchange data across providers. In this session, experts discuss the results of the study, subsequent research by the AMA, and how technology and providers can work together to improve the existing systems to improve clinical satisfaction, workflow, patient engagement, and clinical outcomes.

Shahid Shah

Chief Executive Officer, Netspective Communications Founder

Kristin Darby

Chief Information Officer
Cancer Treatment Centers of America

Norma Tirado

VP Human Resource & Chief Information Officer
Lakeland HealthCare

Cynthia Barginere

Chief Nursing Officer
Rush University Medical Center

Sameer Badlani

Chief Health Information Officer
Intermountain Healthcare
11:44 AM
Innovation Spotlight - A Look to the Future of Clinical Decision Support and Analytics

Sean Benson

Vice President Innovation
Wolters Kluwer
2:10 PM
Becoming a Data Driven Organization - From Data Capture to Improved Population Health Management
Powerful big data tools, like IBMs Watson are using predictive analytics to deliver quality improvements from reducing readmissions to treating patients at risk for stroke and cardiac arrest more effectively. The capabilities are there to use analytics to improve care management, speed clinical advancements, and improve health system efficiency with advanced learnings that connect internal and external operational, clinical, and research data warehouses. As health systems find themselves with the wealth of data created by robust EHR systems, coupled with the data available through partnerships and with the regional HIEs and payers, they find themselves capable of powerful analytics required to practice outcomes driven care. In this session, executives discuss how they are using powerful analytic suites to improve care at the individual and population level.
  • What tools are available to streamline the capture of structured and unstructured data that can be mined to improve quality measures, coding, and appropriate reimbursement?
  • Ensuring data accuracy and maintaining the quality of information within your EMR
  • Preparing data to be used for research, including de-identification and quality improvement
  • How to identify high impact areas for research and predictive analytic projects
  • Identify tools or vendors best equipped to extract valuable data and analyze for clinical use
  • Consumer and mobile applications changing the way data is captured and delivered to the consumer
  • Visualizing the next generation of clinical documentation architecture that provides the contextual granularity needed for more effective analytics and care delivery

Shahid Shah

Chief Executive Officer, Netspective Communications Founder

Jay Bhatt

Chief Strategy and Innovation Officer
Chicago Department of Public Health

John Lee

Chief Medical Informatics Officer
Edward Hospital

Nancy Garrett

Chief Analytics Officer
Hennepin County Medical Center

Carolyn Singer

Healthcare Solutions Executive
Iron Mountain

Cletis Earle

Chief Information Officer
St. Luke's Cornwall Hospital
11:44 AM
Spotlight - Using Advanced Analytics to Improve the Patient Experience for your Community

With rising concerns over patient retention and the challenges of the pay for performance government model that reimburses or penalizes providers based on HCAHPS patient satisfaction and care outcome scores, healthcare providers need a prospective way to identify priority patient concerns, produce key insights and deliver optimal strategies for their unique demographic base. This session looks at how advanced data analytics are being used to provide a 360-degree view of the patient experience allowing providers to gain quicker insight into real patient problems, understand their underlying causes, and improve the overall level of patient care.

Raj Gondhali

Principal, Healthcare
Saama Technologies, Inc
11:44 AM
Networking Break
11:44 AM
C-Suite Spotlight - Lahey Health - Creating the IT Integration Playbook for Success During Mergers and Expansions
The consolidation of Alexian Brothers and Adventist followed by Alexian and Ascension, as well as the consolidation of Central DuPage and Delnor in Cadence followed by recent talks of a Northwestern and Cadence merger, are reverberating through the Chicago Hospital market, but other mergers and partnerships are happening everywhere every day. When it happens in your health system, no matter how prepared you are and how much due diligence was done pre-announcement, successfully integrating systems and people comes with challenges. Not to mention that all other project timelines remain unchanged.

In 2012, Lahey Health in Massachusetts began a period of significant expansion adding community hospitals and physician practices while also launching the phased implementation of a brand new EHR system. We all know that implementing an enterprise-wide system overhaul is like changing the tires on a moving car. Then new players are included in the picture and you find yourself changing the tires of the entire fleet. In this session, you'll hear how Lahey Health is building the infrastructure, leadership, and staff resources needed for their growing integrated network and at the same time continuing to deliver high quality care to their community.

Bruce Metz

SVP, Chief Information Officer
Lahey Health
11:44 AM
HealthIMPACT Innovation Shark Tank - The Questions You Need to Ask and the Questions Vendors Need to be Ready For
The number of healthcare vendors continues to grow and the ability for executive management to evaluate and identify the right solution provider can be like finding a needle in the haystack. Fearful of false promises, insufficient accountability, sometimes it feels like just going with the biggest shop in town is the best and safest answer. However, those who take that approach can miss out on the innovation happening in some highly specialized companies. During this entertaining and engaging session you see company executives pitch to an esteemed panel of judges who will be asking the right questions and getting to the heart of what every leader looking to make a big investment needs to know.

Lee Shapiro

Managing Partner
7wire Ventures

Bruce Metz

SVP, Chief Information Officer
Lahey Health

Zachery Jiwa

Former Innovation Fellow
US Development of Health and Human Services

Harold Richards

C0-Founder & President
Hybrent Inc

Kyle Samani

11:44 AM
Close of The HealthIMPACT Forum Midwest
11:44 AM
HealthIMPACT Networking Reception Courtesy of Maui Jim
IMN will be offering delegates a pair of free Maui Jim sunglasses during the Networking Reception.

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Event Contacts for 2nd Annual HealthIMPACT Midwest


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Information Management Network - Privacy Notice

Introduction - Who we are

Euromoney Institutional Investor PLC (“Euromoney”, “we”, “us” or “our”) is an international business-information group covering asset management, price discovery, data and market intelligence, and banking and finance. The group also runs an extensive portfolio of events for the telecoms, financial and commodities markets.

For a full list of our brands and group companies, please click on this link. Euromoney and its group companies are committed to respecting the privacy of every person who visits, registers with or subscribes to our websites, publications, events and other products or services.

Euromoney is the primary data controller of personal data collected through this website or that we may collect in different ways as described in this Privacy Notice. If you are contacted by our other group companies, they will also be controllers of your personal data. This means that they are responsible for how your personal data is used, just as we are. You may contact any of these companies directly, or you can contact Euromoney by emailing or writing to the Data Protection Officer at Euromoney Institutional Investor PLC, 8 Bouverie Street, London EC4Y 8AX, United Kingdom.

This Privacy Notice was updated on 23 May 2018

Our Approach to Your Privacy

This Privacy Notice outlines the information we may collect about you in relation to your use of our products and services (“personal data”). It also explains the legal rights that you have in relation to your data and how you may exercise these rights.

Some of our group companies may collect and use personal data for different purposes; those companies have their own websites and privacy notices.

We will process your data for the following lawful purposes: with your consent; to fulfil our obligations to you; and where there is a legitimate interest to do so.

When possible, we rely on your consent to use your data for the purposes described in this Privacy Notice. We also process personal data to fulfil our contractual obligations to you, for example, when you register for any of our services, subscribe to a publication, sign-up for an event or purchase a product from us, we will need to process some of your personal data. This will also include details of the person/people responsible for payment (if different).

We may determine that processing your personal data serves both of our legitimate interests. This is the case in relation to many of our research, customer survey, sales, marketing and advertising activities described in this Privacy Notice. These activities allow us to better understand your requirements, which in turn enables us to provide you with a better service. We review the bases for our processing decisions carefully and you can object to these activities at any time (see the “Your Rights” section of this Privacy Notice).

What Personal Data We Collect & Why

Our primary goal in collecting personal data from you is to give you a relevant customised experience of our products and services.

  • Registration, Free Trials & Subscriptions

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  • Events & Conferences

    If you have registered for an event through a group website we may collect personal data including: name, job title, company, address, telephone number and email.

    This information is necessary so that we can complete your registration for the event and provide you with relevant event materials.

    We may also provide delegate details (e.g. name, email) to event sponsors who, subject to your consent, may contact you for their own advertising and marketing purposes.

  • Advertising & Marketing

    We use the personal data you provide us and which we collect from you to inform you about similar products and services which we provide. We may send you marketing communications that are sponsored by our partners and which are targeted to your interests based on information you have provided us such as job title, employer and/or industry. If you have consented to receive information from other Euromoney group companies, we may share your personal data with these companies so that they can fulfil your request to receive marketing materials in accordance with your preferences. We will not share your personal data with any third parties for their own marketing purposes unless you have provided your consent.

    Each of the Euromoney group companies that may contact you is a data controller in relation to the personal data that you have agreed to share with them. If you have any questions or concerns, you may contact the individual company, or us – using the contact details set out in the “Who We Are” section.

    You can opt out from receiving such materials at any time.

    The personal data we may use for advertising and marketing purposes includes your name, email address, job title, phone number, company name/employer, geo location, postal address and data collected using cookies and other similar technology (Please read our separate Cookies Policy to find out more about which cookies we use, how they work and how you can control your cookie options).

    Marketing materials are sent electronically, by post and we may occasionally call you.

  • Online Targeted Advertising

    We use targeted advertising on our websites to display advertisements that are relevant to what we believe are your interests. In order to deliver relevant advertisements, we use third parties to deliver cookies that collect information about your IP address and how you interact with our sites (e.g. browsing information, which articles you have read etc.). This data is used by the third parties to determine which advertisements may be of interest to you.

    We may also share your personal data with third parties to deliver targeted advertising to you on other websites (e.g. Twitter Tailored Audiences or Facebook Custom Audiences). This could include your email address, cookie data, and information obtained from third parties. Third party cookies may also be used to enable us to target advertisements to you on other websites that you visit.

  • Lead Generation and Scoring

    We occasionally use the services of trusted third parties in order to ensure that the personal data we use for advertising and marketing purposes is accurate and up-to-date. To do this, we transfer personal data of individual leads (such as name, email, job title, location and phone number) to these third parties who conduct research to verify the data – primarily against public information.

    We also use algorithmic software technology to help us improve the quality and relevance of marketing activities. The personal data analysed by the software includes email address, phone number, job title, address, purchase history and account information. This allows us to provide meaningful offers that are relevant to your specific profile.

  • Surveys, Market Research & Customer Feedback

    We want to understand the needs of our readers and customers. We may therefore use the information you provide us – including your name and contact details – to contact you to request your feedback, or to participate in our customer and market research.

  • Public forums, message boards and blogs

    Some of the pages on our group websites may include message boards, blogs or other facilities for generating content from users. Any information that is disclosed in these areas becomes public information and you should always be careful when deciding to post any personal data. User generated content is also subject to our site Terms & Conditions.

  • Business or Asset Sale

    If we sell a business or assets we may need to disclose your personal data to the prospective buyer of such business or assets.

    If Euromoney, or any of our group companies is sold or sells our assets or is acquired by a third party, then personal data about our customers will be acquired by that third party. A transfer of your personal data in these circumstances would be necessary so that the services you have contracted for can still be delivered, or so that you can continue to enjoy the benefits of our free products and services. You will receive notice if a new controller assumes responsibility for your personal data.

  • Additional Third Party Disclosures

    We may disclose your personal data to other third parties in the following situations:

    • To third party partners who help us by providing services such as technology, marketing, advisory or other services. These third parties only receive encrypted data and may only process personal data to provide those services to us.
    • Where we are required by law or regulation to do so. In each case we will seek, where practicable, to minimise the amount of data that is disclosed.
    • If required to protect the rights and interests of other users and/or Euromoney and its affiliates (including our employees, agents and contractors), or as otherwise set out in our Terms & Conditions. This may include exchanging information with other companies and organisations for the purposes of fraud protection.
  • Email Tracking

    We may include small pixel tags (small image files) within the emails we send you in order to determine whether our emails are opened and/or whether the hyperlinks inside our emails are clicked through. We may also collect browser, location and the device used to engage with our email communications. This information allows us to better understand whether we are meeting our users’ needs and how we can improve our communications. No other information is collected. You can opt out of receiving our direct marketing emails either by following the instructions in each email, or by contacting us (see the “Who We Are” section of this Privacy Notice).

International Transfers

Some of the Euromoney group companies are based outside the European Economic Area (EEA). If you have consented to being contacted by our group companies, then the transfer of your personal data will be made according to the terms of an international data sharing agreement that contains obligations approved by European data protection regulators. Any of our group companies that receive your personal data will be co-controllers of that data, which means they may determine how they process your personal data – although they may only use it for the purposes for which it was shared, unless you are informed of new or additional processing activities.

We may also transfer personal data to third party service providers as described in this Privacy Notice which are located outside the EEA. Where we conduct these transfers, we take all steps necessary to ensure that your data is treated securely and in accordance with applicable privacy legislation, either by only sending your personal data to jurisdictions that provide an adequate degree of legal protection for your data or by imposing approved contractual terms on these third parties.

Retention Periods

We have a data retention policy that ensures we don’t use or store your personal data for longer than necessary. We consider the following issues to determine retention periods:

  • Guidance from the UK Information Commissioner or other regulatory agency, or industry best practice recommendations;
  • The business rationale for collection and expiry of the purpose for which personal data was collected;
  • Our ongoing ability to ensure the accuracy of the data; and
  • Legal and regulatory requirements.

We may occasionally need to keep personal data for either shorter or longer periods than specified in our retention policy. In such circumstances, application of the retention period to the data will be temporarily suspended. The suspension of an applicable retention period will be carried out in a manner that respects the rights and interests of all persons concerned.

How You Can Set Your Data & Privacy Preferences

You can use our Preference Centre to select the topics that are of interest to you so that we can send you publications and information about our products and services that are especially relevant to you. You can also choose the channels we use to contact you (email, phone, post, etc.) and can also opt-out of receiving marketing communications.

Your Rights

You have certain rights in relation to your personal data which include the following:

  • Access & Portability

    You may request access to any personal data of yours for which Euromoney is responsible as controller. Unless there are legal or regulatory reasons for not doing so, we will confirm whether we process any of your personal data and if we do, we will provide you with the following information: the purposes of the processing, the categories of personal data, any recipients of your personal data, the applicable retention period and the data source. Copies of your personal data will be made available to you in a structured, machine-readable format.

    You may also request that we transfer the personal data that you have submitted to us, to another controller, where it is technically feasible for us to do so.

    If you have consented to our processing of your personal data, or if we are processing your personal data in order to fulfil our contractual obligations to you, then you can submit a request that we transfer your personal data to another data controller.

  • Rectification, Restriction, Objection

    You have the right to request that Euromoney rectify any errors in the personal data that we process. In some circumstances, you may also be able to ask for the erasure of personal data, and/or request that the processing of your personal data be restricted. You may also object to the processing of your personal data for sales or marketing purposes.

  • How to Exercise Your Rights

    To exercise any of these rights, please contact us by post or email at the following addresses:

    Euromoney Institutional Investor PLC
    8 Bouverie Street
    London, EC4Y 8AX
    United Kingdom


    Web form: Complete Subject Data Request Form

    We may need to check your identity prior to processing a request.

    Euromoney will do our best to respond to any questions and address any of your concerns. You are also able to register any complaints regarding the processing of your personal data directly with the UK Information Commissioner.

Protecting Your Data

Euromoney is committed to keeping your personal data secure and we will take appropriate technical and organisational measures to protect your personal data from loss, unauthorised use, disclosure or destruction. Although we do our best to protect your personal data, we cannot guarantee that any transmission of data is without risk. We have therefore implemented information security policies and rules, staff training on information security, and technical measures to ensure the integrity of data that we have under our control.

All our employees, contractors and data processors (i.e. those third parties that process personal data on our behalf) are required to keep such data confidential and not to use it for any purpose other than the performance of services we have requested.

Third Party Sites

Our site may contain links to other websites – including, for example, providers of payment processing services. Euromoney is not responsible for the privacy and data collection practices of third party sites and we therefore recommend that you review the privacy policies and terms of service of each site you visit.

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