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7:00 AM
Event Registration Opens
7:15 AM
Health System C-Suite Leadership Breakfast
8:00 AM
Welcome from Information Management Network

Megan Antonelli

Vice President, HealthIMPACT Events
8:05 AM
Welcome from Conference Chair - Actionable Intelligence for Busy Health System Executives

Shahid Shah

Chief Executive Officer, Netspective Communications Founder
8:15 AM
CIO and CMIO Nightmares - What Keeps You Both Up At Night?
The roles of the CIO and the CMIO are changing and the demands on your teams are growing while resources are harder to come by. All the while the priorities of your organization are shifting. To better prioritize projects and manage your resources it is essential that there is strategic alignment between the CEO, CIO, and CMIO. In this session, nationally recognized hospital IT leader, and author Dr. Phil Smith and next generation leadership expert Steve Nilsen work with the audience to identify common challenges and solutions that apply across organizations and departments.

Phillip Smith

Chief Medical Information Officer

Steve Nilsen

General Manager
8:45 AM
Impact Case Study – Florida Hospital Innovation Lab – Co-Creating Solutions for Better Patient Care from Concept to Creation

Changing payment systems, disruptive delivery models, and novel technologies are putting health systems on notice and everyone in the organization is aware of the need for innovation to compete and improve the services they provide. Since its inception two years ago, over 100 projects have gone through the Florida Hospital Innovation Lab. The brain child of David Banks, Chief Strategy Officer, Doug Hillard, SVP of Finance, and Karen Tilstra, innovation and design thinking expert, PHIL taps into the collective genius of the organization to tackle the biggest healthcare delivery challenges. Using innovation theory and design thinking the lab tackles problems such as staff responsiveness, administering medications, hospital cleanliness, equipment allocation, enhancing communication between departments, doctors, nurses and patients, and much more. The only requirements for the projects is that they align with the hospitals business plan and have the support of a manager. In this session, youll hear about PHILs most successful projects and how your organization can host your own innovation lab.

  • Cardio Vascular Bundled Payment Program (possible example but if there is a more relevant IT program with positive results that would be ideal)
  • Building the team
  • Problem scoping and solution identification
  • Implementation and measuring and communicating the results
  • Unexpected benefits and programs coordinated care model

Jayne Bassler

Chief Information Officer
Florida Hospital

Stefan Herzberg

Chief Executive Officer Business Development
Florida Hospital Innovation Lab

Karen Tilstra, PhD.

Florida Hospital Innovation Lab

Cecil Wiese

Florida Hospital Innovation Lab
9:30 AM
Health IT at the Intersection of Meaningful Use and Meaningful Care
As a Hospital IT executive adapting to rapidly evolving care models while you implement new systems to meet MU requirements, it can be difficult to understand how all of these quality improvement initiatives will come together to improve clinical and financial outcomes. Knee deep in the middle of a system overhaul with Go Lives looming, it can be easy to forget the end goal. In this session, hear from those driving the discussion in Washington, and here at your leading health systems, what is necessary to realize the vision of improved quality, safety and efficiency, engaged patients and families, improved care coordination, better public and population health, all the while ensuring the privacy and security of personal health information.

William Bria

Chief Medical Informatics Officer
The HCI Group

Geeta Nayyar, MD, MBA

Chief Healthcare Advisor

Richard Paula

Chief Medical Informatics Officer
Shriners Hospitals for Children

Phillip Smith

Chief Medical Information Officer
10:15 AM
Networking Break
10:45 AM
Reckoning with the Challenge of Meaningful Use Interoperability and Coordination of Care Across Multiple Providers
Hospitals that were quick to attest for Stage One MU continue to struggle with Stage Two. The Transition of Care and Patient Engagement requirements continue to be a stumbling block. Innovative health systems and physician practices are taking the lead to implement measures that satisfy both. Connectivity and shared data are requirements for successful participation in value-based care. In this session, different models for interoperability and care coordination will be discussed as well as the value proposition for health systems still weighing their options.In this session, youll hear from IT leaders from some of the most wired health systems about how they have implemented programs and systems with measurable positive results.
  • Putting in systems to ensure effective transition of care
  • Technologies that make health information available to your patients and their families and involve them in healthcare decision-making that promote self-management
  • Integrating multiple EHR systems, connecting independent physicians and deciding what information will enable better patient care beyond just meeting MU requirements for information exchange
  • Interoperability and information exchanges role in population health and value based care
  • The strengths and weaknesses of Health System HIE strategies; private, public and hybrid, the value proposition of each for providers

David Lafferty

EVP/Chief Information Officer
Tidewell Hospice

Louis Galterio

President, CEO, and CIO
SunCoast RHIO, Inc.

Leon Hoover

Chief Information Officer
Hendry Regional Medical Center

Kendra Siler-Marsiglio

Community Health IT/RHP

Molly McKinstry

Deputy Secretary, Division of Health Quality Assurance
Florida Agency for Health Care Administration
11:30 AM
How a Connected Health Network and Data-Driven Solutions will Enable Broad Health Information Exchange
Now more than ever, providers find themselves in the midst of a massive care delivery transition driven by the ACA and broader efforts - ACOs, patient centered medical homes and a focus on value over volume aimed at helping doctors improve quality and reduce costs. All of these efforts are based on the assumption that physicians can share their patients' health records seamlessly and in real-time. The problem: EHR systems were never designed to share data, especially with other EHR systems. How are providers utilizing integrated network solutions and analytics to overcome this challenge?

In this session, we'll discuss:
How CIOs are using data-driven solutions for improved outcomes and increased efficiency
Learning to network: Why a connected health information network is the key to unlocking the future of care delivery
Expanding the care continuum through information exchange: Real-time data in action
Beyond Stage 2: How data exchange and analytics are being used to meet MU requirements and provide a vehicle for improved population health management

Mary Martin

Senior Vice President Health Systems

Miya Gray

VP, Customer Integration and Activation
12:00 PM
Luncheon for all Participants
IMPACT Topic Tables - Discussion tables on topics selected by our participants including:
  • Building a Best of the Best BI Analytics Team
  • Securing Personal Health Information in the Cloud
  • Doing More with Less The CIOs Leadership Challenge
  • Managing a Successful Organization Wide BYOD Program
  • Getting What you Need, When You Need it from your Vendor Partners
1:00 PM
How To Build a Data Driven Culture and Start Using Data As Asset
The EHR system is fully loaded. Adoption isn't where you want it but it is getting there. There are speed bumps that include system and people errors, but they are manageable. Now what do you do to take the data from the charts and turn it into knowledge that improves clinical care and efficiency? In this session, leaders with innovative predictive analytics programs in place within their health system discuss how to:
  • Prepare data for research, including de-identification and quality improvement
  • Identify high impact areas for research and predictive analytic projects
  • Select the tools and vendors best equipped to extract valuable data and analyze for clinical use
  • Explore consumer and mobile applications changing the way data is captured and delivered to the consumer

Patricia Bush, R.N. M.S, FACHE, CSSC

Outcomes Management Program Director
Tampa General Hospital

Qammer Bokhari

Vice President & Chief Medical Informatics Officer
Adventist Health System
1:30 PM
Innovation Spotlight – A Look to the Future of Clinical Decision Support and Analytics
POC Advisor is an integrated platform from Wolters Kluwer Health that combines key functionality of CDS tools--including a patient surveillance platform, CDS reference, drug information, evidence-based care plans and terminology mapping--with a mobile interface, complex rules/algorithm engine and clinical change management. The platform has first been developed for sepsis surveillance and treatment guidance. EHR system interfaces send data to the platform, including lab results, pharmacy orders and vitals/nursing documentation. When an at-risk patient is identified, alerts are transmitted to nurses on their mobile devices. The system provides guidance regarding the appropriate next steps, such as alerting the physician, ordering diagnostic and providing early treatment.
POC Advisor has achieved declines in mortality rates and 30-day readmissions at the first two pilot sites.

Steve Claypool, MD

Wolters Kluwer
1:45 PM
Spotlight on Mayo Clinic – The Quest for Meaningful Tech that Saves Time and Patient Lives
Mayo Clinic has been practicing its team approach to medicine in Jacksonville, Florida since 1986. Ten years later, in 1996 they had an EMR for all patient care and virtually all clinical orders and transactions were done electronically. Since then the Mayo Clinic has grown into 214-bed hospital houses that covers more than 40 specialties and combines the best modern technology with quality patient care. In this session, John Crooks discusses the innovative clinical decision support tools they have implemented and the lessons learned along the way.
  • Building and implementing technology that saves time and doesn’t interfere with patient engagement
  • Integrating mobile devices and apps seamlessly with patient interactions to get physicians access to patient data when and where they need it
  • Providing physicians advanced tools to communicate, manage data, and deliver the best possible patient care

John Crooks

IT Chair, Integrated Clinical Networks
Mayo Clinic
2:00 PM
Innovative Strategies to Build and Implement Technology That Works for Your Physicians, Nurses, and Patients
Physicians are not technophobes. They just don't like change that disrupts their already demanding day. Clinicians who spend their day moving from patient to patient, to hospital, to office and back again are embracing some technologies, but not others. A recent Rand Study on Physicians professional satisfaction found that while physicians see the value in the implementation of EHRs, the current state of EHR technology significantly worsened professional satisfaction in multiple ways from interference with face-to-face patient care, less fulfilling work content, and the inability to exchange data across providers. In this session, experts discuss the results of the study, subsequent research by the AMA, and how technology and providers can work together to improve the existing systems to improve clinical satisfaction, workflow, patient engagement, and clinical outcomes.

John Crooks

IT Chair, Integrated Clinical Networks
Mayo Clinic

John Gobron

President & CEO

Nolan Hennessee

Chief Information Officer
St. Joseph’s/Candler System

Richard Pollack MS CHCIO, FHIMSS

VP and Chief Information Officer
VCU Health Systems
2:45 PM
Leverage Mobile and Cloud-Based Tools in Healthcare to Cost Effectively Enable Better Care Coordination and Population Health Management
With increasingly tight resources, new regulatory requirements, and evolving business needs, the Health System's IT department is often in a constant state of catch-up. Adopting the latest technology is not always at the top of every CIO's list. However, mobile applications and cloud-based technologies promise to address resource challenges, provide more agility and a framework for interoperability. In addition, as new healthcare delivery models emerge and organizations make the move from independent care, to connected care, all the way to accountable care, the need for connections and collaboration with patients increases and these services make this possible in a secure environment. In this session, experts discuss how health systems are using these systems to improve patient engagement, clinical decision making, care coordination and more.
  • Employing cloud-related technologies like virtualization and storage for images and other storage intensive specialties
  • Exploration of novel platforms for clinical software enabled by emerging cloud technologies
  • Bridging the gap between cloud-based academic or industry research and clinical practice

Edward Martinez

Chief Information Officer
Miami Children's Hospital

Sam Zebarjadi

Co-Founder & Chief Executive Officer

Grant Campbell

Senior Director, Nursing Strategy and Informatics
Zynx Health™
3:30 PM
Networking Break
4:00 PM
The Concept and Impact of Accountable Care Shared Savings
The resurgence of narrow networks and the concepts of value-based purchasing and bundled payments are driving a variety of behaviors on the part of physicians, hospitals and payors, including the Centers for Medicare & Medicaid Services (CMS). This session will discuss and provide perspectives on these emerging trends in accountable care. It will also share the expected outcomes of how these initiatives will impact the future of healthcare as we know it today.

Steven Tolle

Chief Strategy Officer
Merge Healthcare
4:30 PM
The Strategy, Structure, and Systems You Need to Get Value-Based Care Right
The shift to value-based reimbursement is happening and to date over 300 Medicare ACOs have invested millions in population health and complex case management. Yet this year we saw ten of the original 32 Pioneer ACOs drop out of the program, showing that the shift is not easy even if your organization appears ready. As providers determine how they will participate, either as an ACO or otherwise, the IT department will be a key player asked to deliver the information and analysis needed to support the collaboration and reporting required. In this session, Health System IT leaders who were early innovators, some who have achieved significant shared savings through the ACO program, reveal lessons learned and discuss how to:
  • Streamline data capture from physician practices at different levels of tech adoption
  • Set up an organization-wide structure to share data and use that information to deliver quality care
  • Build and implement tools to report on ACO metrics, identify gaps in care, and reach out to high-cost patients on a regular basis
  • Set up the optimal ACO with private and public HIEs playing a role, capturing data from various sources and using that patient data to deliver high-quality, cost-effective care

Alan Gilbert

Chief Growth Officer
TEAM of Care Solutions

Cheryl Krampert, RN BSN PMP MMI

Manager, BayCare Health Information Exchange and Enterprise Integration
BayCare Health System

Khalid Moidu

Chief Information Officer
Family Physicians Group of Florida

Bill Rieger

Chief Information Officer

Steven Tolle

Chief Strategy Officer
Merge Healthcare
5:00 PM
Top Ten Things You Can Do to Protect Your Organization from a Breach and Minimize Overall Risk
Security of personal health information is an ever-increasing concern for health system executive management. It isn't just privacy or security breaches from misplaced devices that keep us up at night. There are legitimate cyber threats out there including hackers, malware, and the recent globally recognized Heart Bleed virus. This coupled with the ever increasing need for your clinicians to be connected and engaged with their patients on multiple channels presents a global organizational challenge. In this session you'll hear from leading healthcare CSIOs and CIOs about how they are:
  • Hiring Chief Information Security Officers and establishing effective governance and ownership to protect data at every level
  • Managing internal processes and procedures to ensure device security across all employees
  • Thinking about and handling provider use of social media to communicate with patients
  • Establishing a plan to deal with the inevitable breech and how proper planning can avoid costly mistakes

John Christly

Chief Information Security Officer
Nova Southeastern University

Connie Barrera

Chief Information Security Officer
Jackson Health System
5:30 PM
HealthIMPACT Networking Reception
6:30 PM
Close of The HealthIMPACT Southeast Forum
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Phone: +1 (212) 901-0506
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Information Management Network - Privacy Notice

Introduction - Who we are

Euromoney Institutional Investor PLC (“Euromoney”, “we”, “us” or “our”) is an international business-information group covering asset management, price discovery, data and market intelligence, and banking and finance. The group also runs an extensive portfolio of events for the telecoms, financial and commodities markets.

For a full list of our brands and group companies, please click on this link. Euromoney and its group companies are committed to respecting the privacy of every person who visits, registers with or subscribes to our websites, publications, events and other products or services.

Euromoney is the primary data controller of personal data collected through this website or that we may collect in different ways as described in this Privacy Notice. If you are contacted by our other group companies, they will also be controllers of your personal data. This means that they are responsible for how your personal data is used, just as we are. You may contact any of these companies directly, or you can contact Euromoney by emailing or writing to the Data Protection Officer at Euromoney Institutional Investor PLC, 8 Bouverie Street, London EC4Y 8AX, United Kingdom.

This Privacy Notice was updated on 23 May 2018

Our Approach to Your Privacy

This Privacy Notice outlines the information we may collect about you in relation to your use of our products and services (“personal data”). It also explains the legal rights that you have in relation to your data and how you may exercise these rights.

Some of our group companies may collect and use personal data for different purposes; those companies have their own websites and privacy notices.

We will process your data for the following lawful purposes: with your consent; to fulfil our obligations to you; and where there is a legitimate interest to do so.

When possible, we rely on your consent to use your data for the purposes described in this Privacy Notice. We also process personal data to fulfil our contractual obligations to you, for example, when you register for any of our services, subscribe to a publication, sign-up for an event or purchase a product from us, we will need to process some of your personal data. This will also include details of the person/people responsible for payment (if different).

We may determine that processing your personal data serves both of our legitimate interests. This is the case in relation to many of our research, customer survey, sales, marketing and advertising activities described in this Privacy Notice. These activities allow us to better understand your requirements, which in turn enables us to provide you with a better service. We review the bases for our processing decisions carefully and you can object to these activities at any time (see the “Your Rights” section of this Privacy Notice).

What Personal Data We Collect & Why

Our primary goal in collecting personal data from you is to give you a relevant customised experience of our products and services.

  • Registration, Free Trials & Subscriptions

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  • Events & Conferences

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  • Advertising & Marketing

    We use the personal data you provide us and which we collect from you to inform you about similar products and services which we provide. We may send you marketing communications that are sponsored by our partners and which are targeted to your interests based on information you have provided us such as job title, employer and/or industry. If you have consented to receive information from other Euromoney group companies, we may share your personal data with these companies so that they can fulfil your request to receive marketing materials in accordance with your preferences. We will not share your personal data with any third parties for their own marketing purposes unless you have provided your consent.

    Each of the Euromoney group companies that may contact you is a data controller in relation to the personal data that you have agreed to share with them. If you have any questions or concerns, you may contact the individual company, or us – using the contact details set out in the “Who We Are” section.

    You can opt out from receiving such materials at any time.

    The personal data we may use for advertising and marketing purposes includes your name, email address, job title, phone number, company name/employer, geo location, postal address and data collected using cookies and other similar technology (Please read our separate Cookies Policy to find out more about which cookies we use, how they work and how you can control your cookie options).

    Marketing materials are sent electronically, by post and we may occasionally call you.

  • Online Targeted Advertising

    We use targeted advertising on our websites to display advertisements that are relevant to what we believe are your interests. In order to deliver relevant advertisements, we use third parties to deliver cookies that collect information about your IP address and how you interact with our sites (e.g. browsing information, which articles you have read etc.). This data is used by the third parties to determine which advertisements may be of interest to you.

    We may also share your personal data with third parties to deliver targeted advertising to you on other websites (e.g. Twitter Tailored Audiences or Facebook Custom Audiences). This could include your email address, cookie data, and information obtained from third parties. Third party cookies may also be used to enable us to target advertisements to you on other websites that you visit.

  • Lead Generation and Scoring

    We occasionally use the services of trusted third parties in order to ensure that the personal data we use for advertising and marketing purposes is accurate and up-to-date. To do this, we transfer personal data of individual leads (such as name, email, job title, location and phone number) to these third parties who conduct research to verify the data – primarily against public information.

    We also use algorithmic software technology to help us improve the quality and relevance of marketing activities. The personal data analysed by the software includes email address, phone number, job title, address, purchase history and account information. This allows us to provide meaningful offers that are relevant to your specific profile.

  • Surveys, Market Research & Customer Feedback

    We want to understand the needs of our readers and customers. We may therefore use the information you provide us – including your name and contact details – to contact you to request your feedback, or to participate in our customer and market research.

  • Public forums, message boards and blogs

    Some of the pages on our group websites may include message boards, blogs or other facilities for generating content from users. Any information that is disclosed in these areas becomes public information and you should always be careful when deciding to post any personal data. User generated content is also subject to our site Terms & Conditions.

  • Business or Asset Sale

    If we sell a business or assets we may need to disclose your personal data to the prospective buyer of such business or assets.

    If Euromoney, or any of our group companies is sold or sells our assets or is acquired by a third party, then personal data about our customers will be acquired by that third party. A transfer of your personal data in these circumstances would be necessary so that the services you have contracted for can still be delivered, or so that you can continue to enjoy the benefits of our free products and services. You will receive notice if a new controller assumes responsibility for your personal data.

  • Additional Third Party Disclosures

    We may disclose your personal data to other third parties in the following situations:

    • To third party partners who help us by providing services such as technology, marketing, advisory or other services. These third parties only receive encrypted data and may only process personal data to provide those services to us.
    • Where we are required by law or regulation to do so. In each case we will seek, where practicable, to minimise the amount of data that is disclosed.
    • If required to protect the rights and interests of other users and/or Euromoney and its affiliates (including our employees, agents and contractors), or as otherwise set out in our Terms & Conditions. This may include exchanging information with other companies and organisations for the purposes of fraud protection.
  • Email Tracking

    We may include small pixel tags (small image files) within the emails we send you in order to determine whether our emails are opened and/or whether the hyperlinks inside our emails are clicked through. We may also collect browser, location and the device used to engage with our email communications. This information allows us to better understand whether we are meeting our users’ needs and how we can improve our communications. No other information is collected. You can opt out of receiving our direct marketing emails either by following the instructions in each email, or by contacting us (see the “Who We Are” section of this Privacy Notice).

International Transfers

Some of the Euromoney group companies are based outside the European Economic Area (EEA). If you have consented to being contacted by our group companies, then the transfer of your personal data will be made according to the terms of an international data sharing agreement that contains obligations approved by European data protection regulators. Any of our group companies that receive your personal data will be co-controllers of that data, which means they may determine how they process your personal data – although they may only use it for the purposes for which it was shared, unless you are informed of new or additional processing activities.

We may also transfer personal data to third party service providers as described in this Privacy Notice which are located outside the EEA. Where we conduct these transfers, we take all steps necessary to ensure that your data is treated securely and in accordance with applicable privacy legislation, either by only sending your personal data to jurisdictions that provide an adequate degree of legal protection for your data or by imposing approved contractual terms on these third parties.

Retention Periods

We have a data retention policy that ensures we don’t use or store your personal data for longer than necessary. We consider the following issues to determine retention periods:

  • Guidance from the UK Information Commissioner or other regulatory agency, or industry best practice recommendations;
  • The business rationale for collection and expiry of the purpose for which personal data was collected;
  • Our ongoing ability to ensure the accuracy of the data; and
  • Legal and regulatory requirements.

We may occasionally need to keep personal data for either shorter or longer periods than specified in our retention policy. In such circumstances, application of the retention period to the data will be temporarily suspended. The suspension of an applicable retention period will be carried out in a manner that respects the rights and interests of all persons concerned.

How You Can Set Your Data & Privacy Preferences

You can use our Preference Centre to select the topics that are of interest to you so that we can send you publications and information about our products and services that are especially relevant to you. You can also choose the channels we use to contact you (email, phone, post, etc.) and can also opt-out of receiving marketing communications.

Your Rights

You have certain rights in relation to your personal data which include the following:

  • Access & Portability

    You may request access to any personal data of yours for which Euromoney is responsible as controller. Unless there are legal or regulatory reasons for not doing so, we will confirm whether we process any of your personal data and if we do, we will provide you with the following information: the purposes of the processing, the categories of personal data, any recipients of your personal data, the applicable retention period and the data source. Copies of your personal data will be made available to you in a structured, machine-readable format.

    You may also request that we transfer the personal data that you have submitted to us, to another controller, where it is technically feasible for us to do so.

    If you have consented to our processing of your personal data, or if we are processing your personal data in order to fulfil our contractual obligations to you, then you can submit a request that we transfer your personal data to another data controller.

  • Rectification, Restriction, Objection

    You have the right to request that Euromoney rectify any errors in the personal data that we process. In some circumstances, you may also be able to ask for the erasure of personal data, and/or request that the processing of your personal data be restricted. You may also object to the processing of your personal data for sales or marketing purposes.

  • How to Exercise Your Rights

    To exercise any of these rights, please contact us by post or email at the following addresses:

    Euromoney Institutional Investor PLC
    8 Bouverie Street
    London, EC4Y 8AX
    United Kingdom


    Web form: Complete Subject Data Request Form

    We may need to check your identity prior to processing a request.

    Euromoney will do our best to respond to any questions and address any of your concerns. You are also able to register any complaints regarding the processing of your personal data directly with the UK Information Commissioner.

Protecting Your Data

Euromoney is committed to keeping your personal data secure and we will take appropriate technical and organisational measures to protect your personal data from loss, unauthorised use, disclosure or destruction. Although we do our best to protect your personal data, we cannot guarantee that any transmission of data is without risk. We have therefore implemented information security policies and rules, staff training on information security, and technical measures to ensure the integrity of data that we have under our control.

All our employees, contractors and data processors (i.e. those third parties that process personal data on our behalf) are required to keep such data confidential and not to use it for any purpose other than the performance of services we have requested.

Third Party Sites

Our site may contain links to other websites – including, for example, providers of payment processing services. Euromoney is not responsible for the privacy and data collection practices of third party sites and we therefore recommend that you review the privacy policies and terms of service of each site you visit.

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