This is a past event please click  HERE  for the upcoming program.
9:00 AM Eastern Time
Explore the Hubb Platform

Finish setting up your Hubb profile, peruse the exhibit hall, schedule one on one meetings, connect with sponsoring firms, watch on demand  content, and more! 

9:25 AM Eastern Time
Opening Remarks

Jeff Cline

Executive Director
SVN | SFRhub Advisors
9:35 AM Eastern Time
State of the SFR Industry: Challenge & Opportunities in Tumultuous Times
  • How are owners reacting to the current market?
  • Rent and renter growth factors: Are we on a break? How long?  
  • How much in rent payments? What is the impact on financial performance?
  • Rent regulation and housing affordability: How is it impacting SFR? Is it an industry positive?
  • Where are the hottest markets SFR Performance vs. other real estate sectors in different markets
  • Where are the fix and flip and Build-For-Rent market?
  • Technology’s impact on underwriting, acquisition, leasing & operating   
  • M&A activity: on hold?
  • Future of large vs. regional vs. small owners
  • Foreign money coming into the sector?

*A note on timings: we want you to stay engaged with the fantastic content we have on offer today from our superb speaker faculty.  Recognizing that a virtual conference is consumed differently, we want to enable you all to grab coffees, snacks, check emails and, dare we say, tend to children (!), therefore each panel includes a 15 minute buffer at its conclusion to allow you to take those breathers, stay charged and ready to go.

Jeff Cline

Executive Director
SVN | SFRhub Advisors

Ben Hall

Vice President, Product
Altisource

Sean Breuner

Founder & CEO
AvantStay

Mathew Avrhami

Vice President
Harvard Investments, Inc.

Tim Reilly

EVP, Asset Management Services
Radian
10:30 AM Eastern Time
Financing Overview: What Does Financing Look Like Today?

• How much debt is available: is the debt available for all or just existing clients? What are the terms?
• What are workouts looking like today?
• HLT transactions and cash outs: are you underwriting? How much have equity requirements risen?
• Issues surrounding BFR and construction loans with forced government construction stoppages
• How are you counting rental income during the covid-19 crisis?
• Financing traditional rental vs. Build-For-Rent vs. fix & flip; Gap funding & second lien positions
• Products for the small borrowers 
• Availability of non-recourse financing and their workouts  

Nema Daghbandan

Partner
Geraci LLP

Scott Saunders

Sr. Vice President
Asset Preservation, Inc.

Matthew Fernandes

VP Sales and Business Development
Finance of America Commercial

Ed Steffelin

Senior Vice President
George Smith Partners

Jeffrey Tesch

CEO
RCN Capital
11:10 AM Eastern Time
Exhibit Hall Networking Break
11:25 AM Track A
The SFR Economy: Are We At The Bottom Of The Cycle? Where Will We Be Going From Here?

• Will the recession look like a “V” or a “U”? When will we be on the way up?
• Trends in defaults, foreclosure filings and MSAs in trouble vs. those prospering
• Any early greenshoot indicators popping up?
• Do millennials want to own homes? Will recent job interruptions delay this goal?
• Strength of secondary cities in a recession
• Aging in place
• Is 65% home ownership a norm?
• 2030: How many households do you expect will be formed? How many will be renters? SFR renters?
• Interest rate outlook and what can lower and negative interest rates mean for the SFR market

Ted Jones

Chief Economist-SVP
Stewart Title Guaranty Company

Domonic Purviance

Senior Financial Specialist
Federal Reserve Bank of Atlanta

Jeremy Sicklick

Co-Founder & CEO
HouseCanary, Inc.

Peter Ciganik

Managing Director
GTIS Partners

Howard Fife

Principal
Westport Capital Partners, LLC
11:25 AM Track B
Build-For-Rent 101: What You Need To Know On How The Market Is Changing

• How has the coronavirus impacted BFR?
• What are the differences between BFR and SFR homes?
• What are the variations of BFR?
• What are the market factors you should consider before undertaking a BFR project?
• How long does it take to permit and build a project?
• What size does a community need to be for it to make sense?
• First time looking for BFR financing: What do you need to know?  
• What has changed in the market over the past few months?

Alex Sifakis

President
JWB Real Estate Capital

James Dobbie

President
Avanta Residential, a Hunt Company

Dennis Cisterna III

Chief Investment Officer
Lafayette Communities

Jay Byce

CoFounder & SVP
ResiBuilt Homes

Mitch Rotta

Director, New Construction
TRICOR
12:20 PM Track A
Fix & Flip Overview: Where Is The Market Today?

• How are current capital market conditions impacting financing?
• Are homes currently being bought or is there a market pause?
• Are customers buying completed houses now?
• Impact of elimination of state and local tax deduction; high income taxes in certain states; demographic changes/ geographic movement
• Changing rent vs buy equation
• Impact of increased debt and equity into the market
• Finding properties: Are you changing your strategy?
• Will the rising cost of labor/materials continue? Any impact on the recent trade agreements?
• What rate of return is out there in today’s marketplace

Patrick Flynn

VP & Co-Founder
YellowBird Home Buyers

Khalil Kanaan

Senior Managing Director
Finance of America

Kelly Stumphauzer

Founder/Owner
Prosper Cleveland

Paul Stockamore

Managing Partner
Yellowstone Capital Partners

Ryan Kuhlman

President
BREIA & Miami Dade REIA
12:20 PM Track B
Acquisitions, Dispositions, I-Buyers & Valuation Automation: When To Use Technology vs. People During & Post Crisis

• Why did you stop i-buying? Why did you restart? Are you keeping or selling existing inventory? 
• How are you managing client expectations? 
• With the current advancement of PropTech, how many human analysts do you think are appropriate to have internally?  •  The walk through: Physical vs. Virtual
• Evaluating the different i-buying strategies, ideal home, fee structures and variations of working with them 
• Auto valuation and home quality evaluation vs. human? 
• Is it a good time to consider new markets?  How much scale is needed to succeed? 
• How to mix technology with boots on the ground
• Dealing with complexities like title issues and mold 
• 1% of all single family sales are now transacted by i-buyers… How much do you think is possible? How much more volume are you planning for?

Brian Pidgeon

VP, National Sales Executive
ServiceLink

Tony Pistilli

SVP Chief Appraiser
Computershare Loan Services

Nathan Harbacek

Director - Capital Markets
OpenDoor Labs Inc.

Jesse Shemesh

Portfolio Manager
Point Acquistions LLC

Michael Hosier

VP, Rental Operations & Direct
Offerpad
1:00 PM Eastern Time
Log-in Luncheon & Networking at the Sponsor Booths

Grab some grub and connect with your industry peers by making full use of the networking functionality the virtual platform offers.

Visit the SVN I SFRhub Advisors booth to discuss the topic of Homebuilders & Build-For-Rent

Visit the PointCentral booth to discuss the topic of How to Bring Smart Properties to your Organization

Visit the RCN Capital booth to discuss the topic of Fix & Flip Financing  

Visit the SmartRent Booth to discuss the topic of SGT and virtual tours

 

 

*A note on timings: we want you to stay engaged with the fantastic content we have on offer today from our superb speaker faculty.  Recognizing that a virtual conference is consumed differently, we want to enable you all to grab coffees, snacks, check emails and, dare we say, tend to children (!), therefore each panel includes a 15 minute buffer at its conclusion to allow you to take those breathers, stay charged and ready to go.

1:30 PM Eastern Time
C-Suite Plenary: Overview on Acquisitions & Financing

• How are you making sure you are capitalized? 
• Deals that fell through: Have you been revisiting? 
• 5 year growth plan: Have recent events changed your strategy? 
• Are you looking to increase your BTR product? What are the cap rates vs. traditional SFR? 
• Short term rentals: Are you considering? 
• Consolidation plans: What would you be looking for to buy? Sell out?  
• What is the target yield of your portfolio? 
• What goes into the sales bucket? Why? 
• What keeps you up at night? 

Gary Beasley

CEO & Co-Founder
Roofstock

Drew Flahive

President, Amherst Residential
Amherst

Colleen Keating

CEO
FirstKey Homes

Dallas Tanner

President and CEO
Invitation Homes

Chaz Mueller

CEO
Progress Residential

Kevin Baldridge

President
Tricon American Homes
2:30 PM Track A
Fix & Flips Financing & Acquisitions: The Latest Structures, Terms, & Performance

• How are current local economies impacting your lending?
• What is your current suite of products? Anything new? 
• How do you determine the maximum debt exposure limit for customers?
• Any special consideration for luxury/jumbo properties?
• The last deal you passed on…
• Exit strategy
• Loans that go bad: What have you learned? Any commonalities?
• What is on your product menu?
• Working out loans where extensions are needed due to government construction stops or non-ability to sell at post-crisis price

Joe Negri

Managing Director & Co-Head of Institutional SFR
Amherst

Mark Filler

CEO
Apex Home Partners

Andrew Hurd

VP, Credit & Underwriting
Finance of America Commercial

Paul Turovsky

Fund Manager
Four Square Realty Investments

Ishay Grinberg

Founder & CEO
Rental Beast LLC
2:30 PM Track B
Tech Vendor Hot Seat

This panel will consist of 2-3 owners asking pointed questions to vendors the types of questions you would want answered when evaluating a particular system for purchase.  Audience participation is encouraged.

Gregg Knutson

Senior Vice President of Information Technology
Tricon American Homes

Isaac Kyle

Former CEO GOAL Properties
GOAL Properties

David Quine

CTO
VineBrook Homes

Zach Parsons

Strategic Sales Consultant
Buildium

Inaas Arabi

GM of Propertyware
RealPage Inc.

David Namkoong

Senior Account Executive
Rently Keyless

James Barrett

Chief Executive Officer
Tenant Turner
3:10 PM Eastern Time
Networking Break: Raffle Time!
3:25 PM Track A
Buy & Hold Acquisitions, Due Diligence & Pricing Update

• Are you finding distress? Are there motivated sellers out there? What kind of inventory is out there & making it pencil? What are the portfolios available looking like?
• Deals that fell apart:  Are they coming back together? Did you have to put up more equity to make them work?
• Financing and leverage: What was your latest deal?  
• Where are appraisals coming in at? Do you think they are accurate?
• Do you discount SFRs in a HOA? What kind of due diligence do you need to do on a HOA?
• How do you factor low taxes into the equation?
• Properties with liens and title issues: Are they worth curing?
• Home price vs. rent you can charge equation
• Your newest market is… Home/neighborhood quality you are looking for & new market acquisition tricks of the trade

Holen Brady

Sr. Manager Product
Altisource

Mercedes Torres

Founder & Director
Epic Real Estate / CashFlow Savvy

Stephanie Casper

VP, Head of Sales
LendingHome

Karen Gados

Managing Partner
Pikes Peak Capital

Jennifer Gunnels

Chief Operating Officer
Realty Haven, LLC Property Management
3:25 PM Track B
Tenant Best Practices: Rental Non-Payment, Eviction Moratoriums & Re-Upping Leases

• Current level of rent you are receiving?
• How many tenants are having an issue with rent payment? How are you treating the ones in cities without eviction mandates? How long do tenants have to forgo payments until eviction can/will begin?  Tenants with judgements prior to coronavirus?  
• What works best?
•Payment plans, using last month’s rent, having tenants use credit cards, using security or discounts for paying in full?  
•Communicating with your tenants: What works best?
• GSE aid vs. eviction prevention: Evaluating your choice
• Renter Bankruptcy: What Are The Implications?
• Examining non-rental fees including pet screening, requirement of renter’s insurance, and other upfront costs (application fees, deposits) impact your ability get new tenants?
• What are the keys to a successful virtual tour?
• Cleaning between showings and turns

Barnett Brodie

Managing Partner
Reichman Brodie Real Estate

Kristina Reynolds

VP of Operations
33 Realty Management

Genger Charles

Head of Government Relations & Strategy
Amherst

Michael Krause

Partner
Atrium Management Company

Adam Meshekow

Chief Growth Officer
Leap
4:20 PM Track A
Smart Homes & Virtual Tours: Is The ROI & Demand There Now?
  • Touring methods for COVID and beyond
  • What are the keys to a successful self showing?
  • How are prospects responding? 
  • Operational impact on virtual and self-touring
  • Cleaning between showings and turns - how to handle in a COVID world?
  • What does a smart home look like these days?
  • Selecting and protecting the right smart home network
  • Cost of adding smart home technology to an existing vs. new home
  • Comparing device installation, servicing and maintenance approaches
  • What are some of the most popular and cost-effective smart home features pre-pandemic vs. today?
  • The intersection of maintenance and smart home devices
  • Renewal process best practices-When can the rent be pushed? The smart amenities?
  • What do smart home and smart touring options look like moving forward?

Alex Lugovoy

General Manager
Dobrin Homes

James Barrett

Chief Executive Officer
Tenant Turner

Jeff Corn

CEO & Co-Founder
Virtuance

Jeff Proebstle

National Sales Director
Vivint SmartHome

Jules Perera

Vice President, Technology
Progress Residential
4:20 PM Track B
Workouts & Other Ways To Keep Your Company’s Head Above Water & Liquid

• Cutting pay vs. layoffs
• How the government can help
• Cash reserves: How much more will you need?
• Projecting non-/under payment of rent
• Deferring maintenance/rehab
• Alternatives to foreclosure and bankruptcy implications
• Forbearance agreements: What needs to be included? Can they breach loan documents or JV agreements?
• CMBS pool complications & the role of the special servicer
• Impact of personal guarantees & other negotiable points
• Lender liabilities challenges  

John Keeton

Partner
Morningside Funding LLC

Doug Smith

Portfolio Manager & COO
Castle Rock Capital Management

Stacie Ngo

Director, Commercial Servicing
PHH Mortgage

Kathy Fettke

Co-CEO
Real Wealth Network

Steven Kollar

Managing Principal
Cash Flow Properties/ROIturnkeypropertie
5:00 PM Eastern Time
Sponsor Booth Cocktail Roundtables

Visit the Altisource Booth to discuss the topic of Acquisitons/Dispositions (National)

Visit the Wan Bridge Booth to discuss the topic of Build-to-Rent Construction & Design Roundtable

Viisit the Vivint Smart Home Booth to discuss the topic of Property Technology: Virtual/ Self-Guided Tours and Smart Home Tech

Visit the Avanta Booth to discuss the topic of Exploring SFR by Location

5:00 PM Eastern Time
Women's Inside Scoop

Rently is excited to host its Women’s Inside Scoop as Day 1 draws to a close.  All women in our delegation are invited to join Rently for two interactive and engaging discussions:

Session 1: Defining Personal and Professional Success

Session 2: Survival and Growth in the Current Environment

Sponsored by: 

5:00 PM Eastern Time
Women's Inside Scoop: Survival and Growth in the Current Environment

Please visit the Rently Booth to join. 

Claire Pyatt

Senior Client Success Manager
Rently

Rachel Petticrew

Operations Manager
Camillo Properties

Nicola Cowan

Head of Partnerships
Great Jones

Shannon Yeats

Senior Vice President National Operations
Progress Residential

Genger Charles

Head of Government Relations & Strategy
Amherst
5:30 PM Eastern Time
Women's Inside Scoop: Defining Personal and Professional Success

 Please visit the Rently Booth to join.

Claire Pyatt

Senior Client Success Manager
Rently

Becky Marson

Chief Human Resource Officer
Conrex

Josephine Alexander

SVP, Head of Finance - MSR
Main Street Renewal LLC

Lauren Maloney

Marketing Manager
PlanOmatic
6:00 PM Eastern Time
Day One of SFR Virtual Concludes
My Agenda
Try out our new My Agenda feature.
Save sessions of interest, print for onsite use and insert to calendar for auto reminders.
NETWORK OPEN
Enter Virtual Event
Sign In
 
Sign in with LinkedIn
Contact Information
INFORMATION MANAGEMENT NETWORK
1120 Avenue of the Americas, 6th Floor
New York, NY 10036 USA


Phone: +1 (212) 901-0506
(8:30 AM - 5:30 PM Eastern Time / Monday-Friday)

E-mail: mail@imn.org


Event Contacts for Single Family Rental Virtual Conference

TERMS AND CONDITIONS OF USE

Below are the terms and conditions governing your use of Euromoney USA LLC ("IMN") this website and any products or services connected therewith. By using the website or services connected with the website, you acknowledge and agree to the following:

*Your Obligations. You represent and warrant that you have the capacity to agree to these Terms and you are at least eighteen (18) years of age. To the extent any individual accesses a Site or uses a Service as an employee, partner, director, agent or representative ("Agent") of any legal entity which is a Subscriber, the Agent warrants that he or she has authority to agree to these Terms on behalf of the relevant legal entity.

You will procure that you and any licensed user under your subscription will: (a) comply with all applicable laws in relation to the site and services, including without limitation, laws relating to the use of Intellectual Property; (b) not use the site or the content outside the scope of permitted use and will not infringe any Intellectual Property or other rights in or relating to the site or the services or of any third party; (c) not copy, reproduce, recompile, decompile, disassemble, reverse engineer, upload, download, transmit, create derivative works from or otherwise exploit or tamper with the site or any software embodied in any site or service; (d) not prevent or restrict the use of any site or service by other authorized users nor hack into or cause damage to any server or other equipment operated by us; and (e) comply fully with these Terms.

*No IMN Warranties or Representations. IMN makes no warranty, express or implied, concerning any use of this website or any service or product provided in connection with this website. The services and products provided by IMN are provided on an "AS IS" basis. IMN disclaims any implied warranty of merchantability or fitness for a particular purpose, including any warranty for the use or the results of the use of the products or services. IMN is not responsible for correcting, maintaining or updating the data and services made available on this website.

Any material and analysis provided by or through IMN or this website is not a recommendation that must be followed or an offer, or solicitation of an offer to buy or sell any financial product; IMN does not recommend that you enter into a particular transaction or represent that any product or service described on this website is suitable for you or your company. Nor is any information displayed here promoting any particular financial product, service or trading strategy in any jurisdiction where such an offer or solicitation, or trading strategy may be prohibited. As all prudent investors know, some transactions, including but without limitation, those involving high-yield securities, give rise to substantial risk and any investment decision you may make is your own. You should not enter into any transactions unless you have fully understood all such risks and have independently determined that such transactions are appropriate for you. Any discussion of the risks contained herein with respect to any product should not be considered to be a disclosure of all risks or complete discussion of the risks mentioned.

*Restricted Use. As a user of this website, you are not permitted to display, modify, copy, print or otherwise use the information made available to you here only for your own use. You are not permitted to publish, transmit, or otherwise make this information available in any format to any third party without the prior express written consent of IMN. You also are not permitted to change or remove any copyright (©), trademark (®, SM, TM) any other notices displayed with the information. IMN can modify the information at any time and for any reason at its sole discretion. Unless expressly stated otherwise herein, no rights are granted to you regarding the information on this website from IMN or any other source, including third party providers of information for this website, which shall under no circumstances be liable to you in any way.

*IMN Monitoring. Your use of the products and services on this Web site may be monitored by IMN in any lawful manner, and that the resulting information may be used by IMN for its internal business purposes or in accordance with the rules of any applicable regulatory or self-regulatory organization.

*Website or Internet failure. IMN shall have no liability, contingent or otherwise, to you or to third parties, or any responsibility whatsoever, for the failure of any connection or communication service to provide or maintain your access to this service, or for any interruption or disruption of such access or any erroneous communication between IMN and you. IMN also does not warrant or represent that the website shall be completely secure, specifically including without limitation, that no unauthorized person shall intercept or access information transmitted by you.

*Website Access. Access to this website is restricted by password and only authorized IMN registrants may use the website. Any unauthorized access shall be the responsibility of the Registrant and his or her company and IMN shall not be liable for any damages arising out of such unauthorized access. You agree to: (1) Keep your password confidential; (2) prohibit others from using your account; (3) refrain from using other Users’ accounts; (4) refrain from selling, trading, or otherwise transferring your account to another party; and (5) refrain from charging anyone for access to any portion of DirectConnect, or any information arising therefrom. You are also responsible for anything that happens through your account unless you can demonstrate that your account was accessed without your knowledge or fault.

*User Communication. To the extent permitted while using DirectConnect, you can use and participate in groups, free to post and delete comment on the website. You are solely responsible for your interactions with other users. IMN may limit the number of connections you may have to other users and may at its sole discretion prohibit you from contacting other users through use of the Services or otherwise limit your use of the Services.

If you violate this Agreement while posting, that content may be removed without further notice or the rights of others posting here. Nothing you post here is confidential or proprietary and you are cautioned that other posters or viewers may use any information posted here. By posting here you agree that IMN is not responsible for the misappropriation or misuse of any information posted on this website.

*Privacy. Any submissions, including private personal information, like names, addresses and so on, are voluntary and you waive any and all rights you have to the protection of that information. By submitting ideas, suggestions, documents or other matter ("Submissions"), you agree that: (a) the Submissions are not confidential or proprietary information; (b) IMN has no obligation to keep the submissions confidential; (c) IMN can use or disclose the Submissions for any purpose, in any way, in any media worldwide; (d) if asked, you will irrevocably assign to IMN all rights to your Submissions; and (f) you are not entitled to any compensation of any kind from IMN under any circumstances.

*Content by Becoming a User of DirectConnect: As part of obtaining registration access to DirectConnect, unless you opt out, you may receive invitations to network from other conference attendees. We may also send you emails to keep you updated on developments in the site and services. Your registration for and/or subscription to such an email service and your use of the content received through these email services will be subject to these terms. You can unsubscribe to our email service by changing your email preferences on the website.

*License. If you comply with all your obligations under this Agreement, IMN grants you a limited, revocable, nonexclusive license and right to access the Services, through a generally available web browser, mobile device or application view information and use the web pages and in accordance with this Agreement for your use only. Any other use of DirectConnect is strictly prohibited. All rights not expressly granted in this Agreement, including, without limitation, title, ownership, intellectual property rights, and all other rights are retained by IMN.

*Anti-Hacking. You expressly agree not to use or attempt to use any "virus," "spyware," "malware," "adware," "Trojan horse" "deep-link," "scraper," "bot," "spider," "data-mining," "computer code" or any other automated device, program, tool, algorithm, process, or methodology or manual process having similar processes or functionality, to access, acquire, copy, or monitor any portion of this website or content. You also agree not to obtain or attempt to obtain through any means any materials or information on the website that have not been intentionally made available either by their public display on the Web Site or through their accessibility by a visible link or portal. You further agree not to violate the security of the website or attempt to gain unauthorized access to the website, data, materials, information, computer systems or networks connected to any server, through hacking, password mining or any other method.

*No Linkage. You expressly agree not to link or attempt to link to this website or the web pages contained herein.

*Third Party Information. Some of the information you access here is the property of third parties, made available here with the express permission of those third parties. IMN is not responsible for the content of any third party information provided on this website. You are cautioned that any further use of that information by you may be subject to the rights of those third parties and you may be required to obtain a license to use any such information. Failure to obtain third party permission may be a violation of federal law. You should contact the third party provider of the information to ascertain the requirements for using the information.

*Copyright and Trademarks. The layout of the website pages, graphics and pictures used and the collection of individual contributions are protected by copyright. All copyrights belong either to IMN, the third-party content providers or both. Either IMN or the third-party content providers own all trademarks and service marks depicted here.

*Indemnification. You agree to indemnify hold harmless and defend IMN, including our employees, officers, agents and contractors and our related entities and their employees, officers, partners, agents and contractors ("Indemnified") and continue to keep the Indemnified indemnified from and against any actions, proceedings, claims, demands, costs (on a full indemnity basis including, without limitation, reasonable legal and accounting fees) brought or made against the Indemnified by any person arising in connection with your use of the Website or content, or a breach of your representations and warranties in the Terms and Conditions of Use or this Agreement, or your violation of any of the Terms and Conditions of Use or this Agreement or any other activity in which you engage on or through, and from and against any damage, loss(whether personal or property, and whether direct or consequential, including without limitation consequential financial loss), cost or expense suffered or incurred by any Indemnified as a direct or indirect consequence thereof.

*Changes in Terms and Conditions. IMN may at any time revise the terms and conditions by which you may access the website or use IMN products or services. By using this website and IMN products and services, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current version of this document.

*Limitation of Liability. Neither we, nor any of our suppliers, officers, employees, partners, affiliates, subsidiaries, successors and assigns, agents or representatives (our "Representatives") will be liable to you for:

(a) any incidental, punitive, indirect, special or consequential damage, loss or expenses, including but not limited to any loss of business, contracts, revenue, or profits, any business interruption, security breach, loss of data, loss of goodwill or reputation or other pecuniary loss suffered by you, even if we or any of our Representatives have been advised of their possible existence; nor? (b) any direct damage loss or expenses arising from loss of customers, loss of profits, loss of anticipated profits or loss of savings.

*Termination. You may terminate this Agreement, for any or no reason, at any time, when IMN receives notice from you. IMN may terminate the Agreement and your account for any reason or no reason, at any time, with or without notice. This cancellation shall be effective immediately or as may be specified in the notice and may include disabling your current and future access to DirectConnect. IMN may also suspend or terminate this Agreement if you invite other users with whom you do not know to connect; abuse the any DirectConnect messaging services; creating multiple or false profiles; infringe on any intellectual property rights, violating any provisions in this Agreement, disparage IMN or its executives, Board members, affiliates, staff or other related entities or persons, or exhibit any other behavior that IMN, in its sole discretion, deems contrary to the purpose of the website.

*No Waiver. Failure by either party to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.

*Entire Agreement. These terms (including any terms incorporated by reference in these terms), constitute the entire agreement between you and us with respect to your access to and use of the website or receipt of any service and supersede all prior agreements, negotiations and discussions between you and us relating to the same.

*Law and Jurisdiction. Where you visit, register and/or subscribe to a this site or related service (as indicated on this website or otherwise notified to you), these terms (and any dispute or claim arising out of or in connection with these terms, including non-contractual disputes or claims), to the maximum extent permissible under the law of the territory that you are located in, will be governed by the laws of the State of New York. Any action to enforce these terms shall be brought in a federal court or a state court located in the state of New York, county of New York, and you agree to submit yourself to the personal jurisdiction of those courts in any such action.

*Force Majeure. We shall not be deemed to be in breach of these Terms by reason of any delay in performing, or any failure to perform any service or our obligations in relation to these Terms, if the delay or failure was due to any cause beyond our reasonable control, including but not limited to acts of God, explosions, floods, fire or accident, war or threat of war, terrorism or threat of terrorism, sabotage, civil disturbance, epidemics, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority, import or export regulations or embargoes, or industrial actions or trade disputes (whether involving our employees or of third parties).

*Severability. If any provision of these Terms is found to be wholly or partially invalid, void or unenforceable by any court having competent jurisdiction or by virtue of any legislation or any other reason, that provision shall be invalid, void or unenforceable to that extent only and no further and the validity and enforceability of the remaining provisions of these Terms shall not be affected.

*Notices. Any notice given pursuant to these Terms shall be made by email or first class post, in the case of you, to the address provided on your registration form and, in the case of us, to the address posted on the website or otherwise notified to you in relation to any relevant service. Any such notice shall be deemed to have arrived if sent by post within three (3) days of posting and if sent by email at the time of transmission.
Information Management Network - Privacy Notice

Introduction - Who we are

Euromoney Institutional Investor PLC (“Euromoney”, “we”, “us” or “our”) is an international business-information group covering asset management, price discovery, data and market intelligence, and banking and finance. The group also runs an extensive portfolio of events for the telecoms, financial and commodities markets.

For a full list of our brands and group companies, please click on this link. Euromoney and its group companies are committed to respecting the privacy of every person who visits, registers with or subscribes to our websites, publications, events and other products or services.

Euromoney is the primary data controller of personal data collected through this website or that we may collect in different ways as described in this Privacy Notice. If you are contacted by our other group companies, they will also be controllers of your personal data. This means that they are responsible for how your personal data is used, just as we are. You may contact any of these companies directly, or you can contact Euromoney by emailing dataprotectionofficer@euromoneyplc.com or writing to the Data Protection Officer at Euromoney Institutional Investor PLC, 8 Bouverie Street, London EC4Y 8AX, United Kingdom.

This Privacy Notice was updated on 23 May 2018

Our Approach to Your Privacy

This Privacy Notice outlines the information we may collect about you in relation to your use of our products and services (“personal data”). It also explains the legal rights that you have in relation to your data and how you may exercise these rights.

Some of our group companies may collect and use personal data for different purposes; those companies have their own websites and privacy notices.

We will process your data for the following lawful purposes: with your consent; to fulfil our obligations to you; and where there is a legitimate interest to do so.

When possible, we rely on your consent to use your data for the purposes described in this Privacy Notice. We also process personal data to fulfil our contractual obligations to you, for example, when you register for any of our services, subscribe to a publication, sign-up for an event or purchase a product from us, we will need to process some of your personal data. This will also include details of the person/people responsible for payment (if different).

We may determine that processing your personal data serves both of our legitimate interests. This is the case in relation to many of our research, customer survey, sales, marketing and advertising activities described in this Privacy Notice. These activities allow us to better understand your requirements, which in turn enables us to provide you with a better service. We review the bases for our processing decisions carefully and you can object to these activities at any time (see the “Your Rights” section of this Privacy Notice).

What Personal Data We Collect & Why

Our primary goal in collecting personal data from you is to give you a relevant customised experience of our products and services.

  • Registration, Free Trials & Subscriptions

    When you register with our website and/or sign up for a free trial of our products or services, we may ask you to provide your name, address, email address and telephone number, and details relevant to your occupation or employer.

    If you subscribe to one of our products or services, we will also ask for payment details. Credit/debit card payments are processed using a third party supplier and we do not retain the credit card data (see the Third Party Sites of this Privacy Notice). Address details may be shared with third party service providers engaged by us for order fulfilment, delivery and payment collection. This personal data is used by us to complete subscription requests.

  • Events & Conferences

    If you have registered for an event through a group website we may collect personal data including: name, job title, company, address, telephone number and email.

    This information is necessary so that we can complete your registration for the event and provide you with relevant event materials.

    We may also provide delegate details (e.g. name, email) to event sponsors who, subject to your consent, may contact you for their own advertising and marketing purposes.

  • Advertising & Marketing

    We use the personal data you provide us and which we collect from you to inform you about similar products and services which we provide. We may send you marketing communications that are sponsored by our partners and which are targeted to your interests based on information you have provided us such as job title, employer and/or industry. If you have consented to receive information from other Euromoney group companies, we may share your personal data with these companies so that they can fulfil your request to receive marketing materials in accordance with your preferences. We will not share your personal data with any third parties for their own marketing purposes unless you have provided your consent.

    Each of the Euromoney group companies that may contact you is a data controller in relation to the personal data that you have agreed to share with them. If you have any questions or concerns, you may contact the individual company, or us – using the contact details set out in the “Who We Are” section.

    You can opt out from receiving such materials at any time.

    The personal data we may use for advertising and marketing purposes includes your name, email address, job title, phone number, company name/employer, geo location, postal address and data collected using cookies and other similar technology (Please read our separate Cookies Policy to find out more about which cookies we use, how they work and how you can control your cookie options).

    Marketing materials are sent electronically, by post and we may occasionally call you.

  • Online Targeted Advertising

    We use targeted advertising on our websites to display advertisements that are relevant to what we believe are your interests. In order to deliver relevant advertisements, we use third parties to deliver cookies that collect information about your IP address and how you interact with our sites (e.g. browsing information, which articles you have read etc.). This data is used by the third parties to determine which advertisements may be of interest to you.

    We may also share your personal data with third parties to deliver targeted advertising to you on other websites (e.g. Twitter Tailored Audiences or Facebook Custom Audiences). This could include your email address, cookie data, and information obtained from third parties. Third party cookies may also be used to enable us to target advertisements to you on other websites that you visit.

  • Lead Generation and Scoring

    We occasionally use the services of trusted third parties in order to ensure that the personal data we use for advertising and marketing purposes is accurate and up-to-date. To do this, we transfer personal data of individual leads (such as name, email, job title, location and phone number) to these third parties who conduct research to verify the data – primarily against public information.

    We also use algorithmic software technology to help us improve the quality and relevance of marketing activities. The personal data analysed by the software includes email address, phone number, job title, address, purchase history and account information. This allows us to provide meaningful offers that are relevant to your specific profile.

  • Surveys, Market Research & Customer Feedback

    We want to understand the needs of our readers and customers. We may therefore use the information you provide us – including your name and contact details – to contact you to request your feedback, or to participate in our customer and market research.

  • Public forums, message boards and blogs

    Some of the pages on our group websites may include message boards, blogs or other facilities for generating content from users. Any information that is disclosed in these areas becomes public information and you should always be careful when deciding to post any personal data. User generated content is also subject to our site Terms & Conditions.

  • Business or Asset Sale

    If we sell a business or assets we may need to disclose your personal data to the prospective buyer of such business or assets.

    If Euromoney, or any of our group companies is sold or sells our assets or is acquired by a third party, then personal data about our customers will be acquired by that third party. A transfer of your personal data in these circumstances would be necessary so that the services you have contracted for can still be delivered, or so that you can continue to enjoy the benefits of our free products and services. You will receive notice if a new controller assumes responsibility for your personal data.

  • Additional Third Party Disclosures

    We may disclose your personal data to other third parties in the following situations:

    • To third party partners who help us by providing services such as technology, marketing, advisory or other services. These third parties only receive encrypted data and may only process personal data to provide those services to us.
    • Where we are required by law or regulation to do so. In each case we will seek, where practicable, to minimise the amount of data that is disclosed.
    • If required to protect the rights and interests of other users and/or Euromoney and its affiliates (including our employees, agents and contractors), or as otherwise set out in our Terms & Conditions. This may include exchanging information with other companies and organisations for the purposes of fraud protection.
  • Email Tracking

    We may include small pixel tags (small image files) within the emails we send you in order to determine whether our emails are opened and/or whether the hyperlinks inside our emails are clicked through. We may also collect browser, location and the device used to engage with our email communications. This information allows us to better understand whether we are meeting our users’ needs and how we can improve our communications. No other information is collected. You can opt out of receiving our direct marketing emails either by following the instructions in each email, or by contacting us (see the “Who We Are” section of this Privacy Notice).

International Transfers

Some of the Euromoney group companies are based outside the European Economic Area (EEA). If you have consented to being contacted by our group companies, then the transfer of your personal data will be made according to the terms of an international data sharing agreement that contains obligations approved by European data protection regulators. Any of our group companies that receive your personal data will be co-controllers of that data, which means they may determine how they process your personal data – although they may only use it for the purposes for which it was shared, unless you are informed of new or additional processing activities.

We may also transfer personal data to third party service providers as described in this Privacy Notice which are located outside the EEA. Where we conduct these transfers, we take all steps necessary to ensure that your data is treated securely and in accordance with applicable privacy legislation, either by only sending your personal data to jurisdictions that provide an adequate degree of legal protection for your data or by imposing approved contractual terms on these third parties.

Retention Periods

We have a data retention policy that ensures we don’t use or store your personal data for longer than necessary. We consider the following issues to determine retention periods:

  • Guidance from the UK Information Commissioner or other regulatory agency, or industry best practice recommendations;
  • The business rationale for collection and expiry of the purpose for which personal data was collected;
  • Our ongoing ability to ensure the accuracy of the data; and
  • Legal and regulatory requirements.

We may occasionally need to keep personal data for either shorter or longer periods than specified in our retention policy. In such circumstances, application of the retention period to the data will be temporarily suspended. The suspension of an applicable retention period will be carried out in a manner that respects the rights and interests of all persons concerned.

How You Can Set Your Data & Privacy Preferences

You can use our Preference Centre to select the topics that are of interest to you so that we can send you publications and information about our products and services that are especially relevant to you. You can also choose the channels we use to contact you (email, phone, post, etc.) and can also opt-out of receiving marketing communications.

Your Rights

You have certain rights in relation to your personal data which include the following:

  • Access & Portability

    You may request access to any personal data of yours for which Euromoney is responsible as controller. Unless there are legal or regulatory reasons for not doing so, we will confirm whether we process any of your personal data and if we do, we will provide you with the following information: the purposes of the processing, the categories of personal data, any recipients of your personal data, the applicable retention period and the data source. Copies of your personal data will be made available to you in a structured, machine-readable format.

    You may also request that we transfer the personal data that you have submitted to us, to another controller, where it is technically feasible for us to do so.

    If you have consented to our processing of your personal data, or if we are processing your personal data in order to fulfil our contractual obligations to you, then you can submit a request that we transfer your personal data to another data controller.

  • Rectification, Restriction, Objection

    You have the right to request that Euromoney rectify any errors in the personal data that we process. In some circumstances, you may also be able to ask for the erasure of personal data, and/or request that the processing of your personal data be restricted. You may also object to the processing of your personal data for sales or marketing purposes.

  • How to Exercise Your Rights

    To exercise any of these rights, please contact us by post or email at the following addresses:

    Euromoney Institutional Investor PLC
    8 Bouverie Street
    London, EC4Y 8AX
    United Kingdom

    Email: dataprotectionofficer@euromoneyplc.com

    Web form: Complete Subject Data Request Form

    We may need to check your identity prior to processing a request.

    Euromoney will do our best to respond to any questions and address any of your concerns. You are also able to register any complaints regarding the processing of your personal data directly with the UK Information Commissioner.

Protecting Your Data

Euromoney is committed to keeping your personal data secure and we will take appropriate technical and organisational measures to protect your personal data from loss, unauthorised use, disclosure or destruction. Although we do our best to protect your personal data, we cannot guarantee that any transmission of data is without risk. We have therefore implemented information security policies and rules, staff training on information security, and technical measures to ensure the integrity of data that we have under our control.

All our employees, contractors and data processors (i.e. those third parties that process personal data on our behalf) are required to keep such data confidential and not to use it for any purpose other than the performance of services we have requested.

Third Party Sites

Our site may contain links to other websites – including, for example, providers of payment processing services. Euromoney is not responsible for the privacy and data collection practices of third party sites and we therefore recommend that you review the privacy policies and terms of service of each site you visit.

email already exists, please use "Forgot Password" page to reset a password for an existing account.
(Click "Reset Password" button below and email with password reset instruction will be emailed to you.)

Reset Password